Macau Tower

The Macau Tower Convention & Entertainment Centre is a wholly-owned property of Sociedade de Turismo e Diversoes de Macau,S.A.R.L. (STDM) managed and operated by Shun Tak Holdings Limited.

Our success relies on the dedication, effort and team-spirit of our staff. We therefore strive to create a harmonious, safe and suitable working environment and positions to our staff for the development of their skills and capabilities.

Reference Number
Ref:SMSGL/PO/170616
Responsibilities
  1. Assist the Managers in operating the buildings in an effective and professional manner;
  2. Coordinate and implement the directives, verbal and written of the Company;
  3. Upkeep of Staff/Contractors Grooming – appearance and behavioral standards;
  4. Handling tenant requests;
  5. Maintaining building front and back office at hygiene & safety manner;
  6. Assist premises hand over and take back matters;
  7. Maintain inventory control;
  8. Tenant’s events/ fitting out / reinstatement / move in/ out pre-meeting.
Requirements
  1. Diploma or degree in Property / Facilities Management or Hotel Management degree or relevant discipline;
  2. One year working experience in Property Management or Hospitality industry;
  3. Able to work independently and with strong sense of responsibility;
  4. Able to communicate in English and Chinese, including Cantonese and Mandarin;
  5. Good PC skills with hands-on experience in MS Words, Excel, etc.
Reference Number
Ref: MTCEC/CII/100316
Responsibilities
  1. Assist Chef de Partie and Sous Chef to take care all products in the kitchen;
  2. Ensure all food prepared, cooked, served is according to the standard specifications;
  3. Responsible for the maintenance of equipments and utensils and cleanliness of the kitchen;
  4. Work closely with whole kitchen team to ensure all kitchen outlets and banquets are met and on adequate time;
  5. Ensure proper handling, storage and control of all production items to minimize;
  6. Responsible for the opening and/or locking of the storage area, refrigerators, freezers, chillers;
Requirements
  1. Form 3 level or above;
  2. Minimum 3 years related work experience;
  3. Good command in Chinese and English;
  4. Professionalism, obedient and able to work independently.
Reference Number
MTCEC/CDP/18052016
Responsibilities
  1. Assist to monitor Western Kitchen daily operations;
  2. Maintain and ensure the quality of food product and consistency of food delivery and standards;
  3. Prepare of composed courses/ products from fresh materials;
  4. Guidance and responsible for the implementation of departmental plans;
  5. Ensure all targets, plans are on schedules;
  6. Monitor junior staff performance.
Requirements
  1. Certificate in related accredited culinary program;
  2. At least 4 years relevant experience in the field;
  3. Knowledge of food products, standard recipes and preparation techniques;
  4. Knowledge of international and local laws governing food handling, hygiene practices, occupational health and safety, wage and hour issues and labor relations;
  5. A good team player and mentor of a team;
  6. Able to work under pressure; accomplish goals on a timely basis and manage a section;
  7. Must be mature, passionate, committed, creative and flexible;
  8. Good command in written and spoken English;
  9. Good communication and management skills.
Reference Number
MTCEC/GSO/100314
Responsibilities
  1. Provide information to guest, answer hotline and guest enquiries;
  2. Ticket selling and handling car park payment;
  3. Assist all MTCEC promotions and support all VIP events.
Requirements
  1. High school graduate;
  2. 1 year relevant experience preferable;
  3. Fluent in spoken English, Cantonese & Mandarin;
  4. Shift duty required.
Reference Number
STMSGL/GSO/20180511
Responsibilities

Offer customer services enquiries and handle complaints

Requirements

Fresh graduates are welcome

Reference Number
STMSGL/GRO/20180511
Responsibilities

Offer customer services enquiries and handle complaints

Requirements

Fresh graduates are welcome

Reference Number
STMSGL/IT/20180511
Responsibilities
  • Implement, manage and troubleshoot the IT systems; such as Point-of-Sales(POS), Ticketing, Mobile Device Management systems, and IP Phone systems.
  • Liaise with internal and vendors to support software applications and hardware.
  • Supervise regular systems reviews and design recommendations in the Improvement of the overall infrastructure security and performance.
  • Develop and maintain IT reports, documents, proposals and user manuals.
  • Assist to implement and maintain company’s wired and wireless network.
  • Provide 1st level on-site or remote IT supports for office computers, IT equipment, and software.
  • Perform maintenance tasks on a regular basis for backup system.
Requirements
  • Degree in Computer Science, Information Technology or related disciplines.
  • IT Officer position requires minimum 4 years of working experience in system administration or related field.
  • Proficient in managing Microsoft Windows, Linux and Hypervisor (VMware) environments; and software applications such as Microsoft Active Directory, Exchange, SQL and Point-of-Sales (POS) Systems.
  • Knowledge on wired and wireless networking, including setup and configuration of Firewall, Routers and Switches.
  • Holder of MCSE/MCSA/CCNA is an advantage.
  • Good analytical, problem solving and interpersonal skills.
  • Excellent written and verbal communication skills in English and Chinese.
Reference Number
Dazzle/B/20180511
Responsibilities

Responsible for all beverage production and hygiene of the restaurant

Reference Number
STMSGL/SM/20180511
Responsibilities
  • Implement action plans and achieve annual sales budget stated in the yearly business plan
  • Maintain and strengthen relationships with existing customer base, including the segments of governmental bodies, local communities, associations, corporate account, etc
  • Explore additional business potentials / opportunities from existing customer base
  • Maintain a high level of exposure & penetration in target market segments through direct sales contacts and planned visits
  • Conduct daily sales activities with potential customers and planned visits to corporate accounts frequently
  • Handles incoming customer enquiries timely and effectively
  • Organize and conduct site inspections for potential customers
  • Promote and negotiate with potential customers
  • Liaise closely with the F&B / event coordinator and the Banquet Service manager to ensure potential customers are professionally dealt with
  • Prepare proposals to customers and follow through until confirmations / cancellation is received.
Requirements
  • Bachelor degree holder in marketing or hospitality
  • At least 5 years’ experience at managerial level in MICE or hospitality industry
  • Business degree or related professional qualification. Technical sales skills.
  • Experience in customer relationship management, managing and directing a sales team. Relevant product and industry knowledge. Solid understanding of digital sales platforms.
  • Excellent teamwork and good communication skills
Responsibilities
  1. To execute all the hot preparation in the production kitchen;
  2. Make sure all food prepared, cooked, served is according to the standard specifications;
  3. Follow the standardized recipes and procedures for all preparation;
  4. Responsible for the maintenance and cleanliness of the kitchen, equipments and utensils under his charge;
  5. Work closely with the kitchen team to ensure all kitchen outlets and banquets are met and on adequate time;
  6. Ensure proper handling, storage and control of all production items to minimize;
  7. Responsible for the opening and/or locking of the storage area, refrigerators, freezers, chillers;
  8. Carry out other duties as and when assigned by the Chef de Partie and Sous Chef;
  9. Follow strictly all Company’s and Purchasing departmental policies and procedures
Requirements
  1. Form 3 level or above;
  2. Minimum 5 years related work experience; candidates with less experience will be considered as Commis II;
  3. Good command in Chinese and English;
  4. Professionalism, obedient and able to work independently.
  • Property Officer
  • Reference Number
    Ref:SMSGL/PO/170616
    Responsibilities
    1. Assist the Managers in operating the buildings in an effective and professional manner;
    2. Coordinate and implement the directives, verbal and written of the Company;
    3. Upkeep of Staff/Contractors Grooming – appearance and behavioral standards;
    4. Handling tenant requests;
    5. Maintaining building front and back office at hygiene & safety manner;
    6. Assist premises hand over and take back matters;
    7. Maintain inventory control;
    8. Tenant’s events/ fitting out / reinstatement / move in/ out pre-meeting.
    Requirements
    1. Diploma or degree in Property / Facilities Management or Hotel Management degree or relevant discipline;
    2. One year working experience in Property Management or Hospitality industry;
    3. Able to work independently and with strong sense of responsibility;
    4. Able to communicate in English and Chinese, including Cantonese and Mandarin;
    5. Good PC skills with hands-on experience in MS Words, Excel, etc.
  • Commis II (Pastry Kitchen)
  • Reference Number
    Ref: MTCEC/CII/100316
    Responsibilities
    1. Assist Chef de Partie and Sous Chef to take care all products in the kitchen;
    2. Ensure all food prepared, cooked, served is according to the standard specifications;
    3. Responsible for the maintenance of equipments and utensils and cleanliness of the kitchen;
    4. Work closely with whole kitchen team to ensure all kitchen outlets and banquets are met and on adequate time;
    5. Ensure proper handling, storage and control of all production items to minimize;
    6. Responsible for the opening and/or locking of the storage area, refrigerators, freezers, chillers;
    Requirements
    1. Form 3 level or above;
    2. Minimum 3 years related work experience;
    3. Good command in Chinese and English;
    4. Professionalism, obedient and able to work independently.
  • Chef de Partie (Western Kitchen)
  • Reference Number
    MTCEC/CDP/18052016
    Responsibilities
    1. Assist to monitor Western Kitchen daily operations;
    2. Maintain and ensure the quality of food product and consistency of food delivery and standards;
    3. Prepare of composed courses/ products from fresh materials;
    4. Guidance and responsible for the implementation of departmental plans;
    5. Ensure all targets, plans are on schedules;
    6. Monitor junior staff performance.
    Requirements
    1. Certificate in related accredited culinary program;
    2. At least 4 years relevant experience in the field;
    3. Knowledge of food products, standard recipes and preparation techniques;
    4. Knowledge of international and local laws governing food handling, hygiene practices, occupational health and safety, wage and hour issues and labor relations;
    5. A good team player and mentor of a team;
    6. Able to work under pressure; accomplish goals on a timely basis and manage a section;
    7. Must be mature, passionate, committed, creative and flexible;
    8. Good command in written and spoken English;
    9. Good communication and management skills.
  • Guest Services Officer
  • Reference Number
    MTCEC/GSO/100314
    Responsibilities
    1. Provide information to guest, answer hotline and guest enquiries;
    2. Ticket selling and handling car park payment;
    3. Assist all MTCEC promotions and support all VIP events.
    Requirements
    1. High school graduate;
    2. 1 year relevant experience preferable;
    3. Fluent in spoken English, Cantonese & Mandarin;
    4. Shift duty required.
  • Guest Services Officer (Full / Half day)
  • Reference Number
    STMSGL/GSO/20180511
    Responsibilities

    Offer customer services enquiries and handle complaints

    Requirements

    Fresh graduates are welcome

  • Guest Relations Officer
  • Reference Number
    STMSGL/GRO/20180511
    Responsibilities

    Offer customer services enquiries and handle complaints

    Requirements

    Fresh graduates are welcome

  • IT Officer
  • Reference Number
    STMSGL/IT/20180511
    Responsibilities
    • Implement, manage and troubleshoot the IT systems; such as Point-of-Sales(POS), Ticketing, Mobile Device Management systems, and IP Phone systems.
    • Liaise with internal and vendors to support software applications and hardware.
    • Supervise regular systems reviews and design recommendations in the Improvement of the overall infrastructure security and performance.
    • Develop and maintain IT reports, documents, proposals and user manuals.
    • Assist to implement and maintain company’s wired and wireless network.
    • Provide 1st level on-site or remote IT supports for office computers, IT equipment, and software.
    • Perform maintenance tasks on a regular basis for backup system.
    Requirements
    • Degree in Computer Science, Information Technology or related disciplines.
    • IT Officer position requires minimum 4 years of working experience in system administration or related field.
    • Proficient in managing Microsoft Windows, Linux and Hypervisor (VMware) environments; and software applications such as Microsoft Active Directory, Exchange, SQL and Point-of-Sales (POS) Systems.
    • Knowledge on wired and wireless networking, including setup and configuration of Firewall, Routers and Switches.
    • Holder of MCSE/MCSA/CCNA is an advantage.
    • Good analytical, problem solving and interpersonal skills.
    • Excellent written and verbal communication skills in English and Chinese.
  • Bartender
  • Reference Number
    Dazzle/B/20180511
    Responsibilities

    Responsible for all beverage production and hygiene of the restaurant

  • Senior Sales Manager
  • Reference Number
    STMSGL/SM/20180511
    Responsibilities
    • Implement action plans and achieve annual sales budget stated in the yearly business plan
    • Maintain and strengthen relationships with existing customer base, including the segments of governmental bodies, local communities, associations, corporate account, etc
    • Explore additional business potentials / opportunities from existing customer base
    • Maintain a high level of exposure & penetration in target market segments through direct sales contacts and planned visits
    • Conduct daily sales activities with potential customers and planned visits to corporate accounts frequently
    • Handles incoming customer enquiries timely and effectively
    • Organize and conduct site inspections for potential customers
    • Promote and negotiate with potential customers
    • Liaise closely with the F&B / event coordinator and the Banquet Service manager to ensure potential customers are professionally dealt with
    • Prepare proposals to customers and follow through until confirmations / cancellation is received.
    Requirements
    • Bachelor degree holder in marketing or hospitality
    • At least 5 years’ experience at managerial level in MICE or hospitality industry
    • Business degree or related professional qualification. Technical sales skills.
    • Experience in customer relationship management, managing and directing a sales team. Relevant product and industry knowledge. Solid understanding of digital sales platforms.
    • Excellent teamwork and good communication skills
  • Commis I – Western Kitchen
  • Responsibilities
    1. To execute all the hot preparation in the production kitchen;
    2. Make sure all food prepared, cooked, served is according to the standard specifications;
    3. Follow the standardized recipes and procedures for all preparation;
    4. Responsible for the maintenance and cleanliness of the kitchen, equipments and utensils under his charge;
    5. Work closely with the kitchen team to ensure all kitchen outlets and banquets are met and on adequate time;
    6. Ensure proper handling, storage and control of all production items to minimize;
    7. Responsible for the opening and/or locking of the storage area, refrigerators, freezers, chillers;
    8. Carry out other duties as and when assigned by the Chef de Partie and Sous Chef;
    9. Follow strictly all Company’s and Purchasing departmental policies and procedures
    Requirements
    1. Form 3 level or above;
    2. Minimum 5 years related work experience; candidates with less experience will be considered as Commis II;
    3. Good command in Chinese and English;
    4. Professionalism, obedient and able to work independently.

We offer long-term career prospects and competitive remuneration packages to the right candidates. Please apply in confidence with your detailed resume stating your current and expected salary to Macau Tower Convention & Entertainment Centre, Group Human Resources Department, Largo da Torre de Macau, Macau or email to: recruitmacau@shuntakgroup.com or fax to (853) 2896 8963. (Please quote reference) All applications received will be used exclusively for employment purpose only.