就业机会
就业机会
澳门旅游塔会展娱乐中心由澳门旅游娱乐股份有限公司全资拥有，并由信德集团有限公司管理及营运。
我们的成功全赖员工的奉献、努力和团队精神。因此，我们努力营造一个和睦、安全、舒适的工作环境，帮助员工提升个人能力及技能。
Responsibilities
• Assist to disseminate departmental messages both internally and externally, maintain open and clear interdepartmental communication;
• Assist the team in achieving monthly, quarterly, and annual revenue goals;
• Assist in event photography and promotions;
• Support team with calls when needed and deliver excellent customer service to our guests;
• Complete and support special projects as assigned by supervisors;
• Follow up on confirmed contracts to ensure necessary arrangements are made in advance per their requirements;
• Oversee the maintenance of the filing system and generate ad hoc reports for relevant departments.
Requirements
• Bachelor’s Degree in Business, Hospitality, Marketing, or a related discipline;
• Candidate with relevant experience is preferred, talented fresh graduate is also welcome;
• Proficiency in MS Office and industry relevant software, knowledge of Delphi and Salesforce would be a plus;
• Ability to work effectively in a team, creative, self-initiative, and attention-oriented;
• Good command of both written and spoken English and Chinese.
工作职责
• 负责管理及监控管事部及洗碗房的日常运作，确保所有职务都达致标准要求；
• 确保工作区域达到有效管理，提供礼貌、专业、高效及灵活的服务；
• 负责安排及调配人力来维系部门运作顺畅；
• 制定成本控制，确保部门能适当地运用年度及每月的成本预算；
• 制定培训计划，并定期向员工提供工作上的培训。
工作要求
• 中学毕业或以上程度；
• 持有至少 2 – 3 年或以上相关管理工作经验；
• 良好粤语、国语及基本英语；
• 能操作基本电脑文书处理。
Responsibilities
• Manage and coordinate with Travel Agents to ensure necessary arrangements are made in advance per their requirements;
• Assist the team in achieving monthly, quarterly, and annual revenue goals;
• Disseminate departmental messages both internally and externally, maintain open and clear interdepartmental communication;
• Support team with calls when needed and deliver excellent customer service to our guests;
• Support E-commerce team with event photography and promotions;
• Complete and support special projects as assigned by the Commercial team;
• Oversee the maintenance of the filing system and generate ad hoc reports for relevant departments.
Requirements
• Bachelor’s Degree in Business, Hospitality, Marketing, or a related discipline;
• Minimum 3-5 years of relevant experience, preferably in the hospitality industry;
• Proficiency in MS Office and industry relevant software, knowledge of Delphi and Salesforce would be a plus;
• Strong time management and communication skills;
• Ability to work effectively in a team, dynamic, self-motivated, and detail-oriented;
• Good command of both written and spoken English and Chinese.
工作职责
• 确保所有食物的准备、烹饪、供应均符合标准规范
• 确保属下所有厨师都遵循标准化食谱和程序
• 完成主厨、副主厨交办的其他职责
工作要求
• 中三级或以上
• 至少3年相关工作经验
• 服从安排，能够独立工作
工作职责
• 确保所有食物的准备、烹饪、供应均符合标准规范
• 确保他监督下的所有厨师都遵循标准化食谱和程序
工作要求
• 中三级或以上
• 至少1年相关工作经验
• 服从安排，能够独立工作
Responsibilities
• Develop and grow the assigned market/agents and ensure to achieve the sales goals set thru established strategic plans;
• Prospect for new accounts and key accounts, and contract travel agents for Macau Tower;
• Achieve individual monthly, quarterly, and annual revenue goals, and contribute to achieve team’s monthly, quarterly, and annual revenue goals set by the organization;
• Promote and negotiate with potential customers. Send out proposals to customers and follow through until the contract is secured. Conduct site inspections when necessary;
• Ensure repeat accounts are reviewed regularly for production and renew/update contracts as needed;
• Write up and implement a strategic plan to achieve sales goals and develop into new markets;
• Grow the Macau Tower database with qualified potential travel agents, corporate clients, wholesale consultants, and any other customers with opportunities for Macau Tower;
• Create awareness and actively sell/promote Macau Tower by conducting sales calls and participating in trade shows and other industry functions;
• Attend meetings and report on sales information when necessary;
• Perform any related duties and special projects as assigned.
Requirements
• Possess a business degree bachelor’s degree, preferably in Business, Tourism, Hospitality, Marketing, or a related discipline;
• Have a minimum of 3-5 years of experience in the Hospitality industry;
• Be proactive and goal-oriented;
• Possess excellent interpersonal and communication skills;
• Good command of both spoken and written English, Cantonese and Mandarin;
• Proficient in Microsoft Office;
• Knowledge of Delphi and Salesforce would be a plus.
Responsibilities
• Manage Macau Tower’s website content to ensure all information is up-to-date;
• Support the development of strategy and digital materials to achieve the department’s online sales goals;
• Create and launch products on Macau Tower’s direct online sales platform;
• Work closely with web developers to ensure the website is built to drive sales and reservations, and provide an excellent user experience;
• Cooperate in the creation of all necessary promotional materials, including written copies (in Chinese and English), images, and videos;
• Assist in the creation and management of promotional campaigns across various channels, including PPC, SEO, EDM, social media, etc.;
• Work closely with digital marketing agencies to acquire quality website traffic;
• Analyze various data in order to deliver data-driven strategies to achieve the KPI targets;
• Keep up-to-date with the latest e-commerce trends and technologies, and provide suggestions to senior management for better e-commerce results.
Requirements
• Possess a bachelor’s degree in Digital Marketing or a related field.
• Have at least 2 years of experience in a similar role.
• Possess good quantitative skills with the ability to analyze web data and web design.
• Demonstrate rich knowledge of digital advertisement channels such as PPC (Pay Per Click), social media, and display channels.
• Have a good understanding of the digital landscape.
• Be tri-lingual in Mandarin, English, and Cantonese.
• Be willing to travel on business trips when needed.
工作职责
负责餐具的清洗、厨房清洁和擦亮器具，确保各样餐具设备供应充足
工作要求
1. 不论学历
2. 需轮班工作
Responsibilities
• Prepare sales analysis report to highlight trends, issues and opportunities;
• Handle AP and prepare month-end closing and analysis for Profit & Loss;
• Review monthly financial performance of business to highlight major variances (compared with budget) and follow up explanations;
• Prepare budgets, forecasts, consolidation and other management reports;
• Assist in drafting Policies and Procedures, follow up operational contracts and handle administrative documents with different internal departments;
• Support project analysis and ad hoc requests.
Requirements
• Bachelor Degree in Accountancy or related disciplines;
• Minimum 5 years or above relevant accounting experience, preferably in hospitality industry, with minimum 2 years in supervisory level;
• Hands on experience in handling financial reporting and budgeting;
• Proficiency in MS Office and experience in Flex Accounting System preferred, with good analytical mind and data presentation skills;
• Audit experience would be an advantage;
• Good time management and communication skills;
• Able to work independently, dynamic, self-motivated and detail-oriented;
• Good command of both written and spoken English and Chinese.
Responsibilities
• To work closely with Senior Technician, Banquet Manager & Sales Manager to complete settings for every events and standby to control facilities;
• Keep good communication with Sales team & Banquet Manager about event setups, special requirements and program rundown;
• Follow the Event Order and fully understand the requirements about AV setups, lighting & sounds control, logistics & rundown to carry out the task accurately;
• Maintain all AV equipment’s in good condition and function after using;
• To quick response for any changes in operations and flexible in the job function to perform other reasonable duties to meet business demands and guest needs.
Requirements
• Secondary school graduated or above;
• At least 3 years working experience in Audio Visual in the hospitality industry;
• Good knowledge in functionality, settings and maintenance of AV equipment’s and lighting systems;
• Strong teamwork spirits and delegation skills, and able to take initiatives;
• Positive attitude and good interpersonal skills;
• Good computer knowledge and English skills are required;
• Able to work under work pressure or event overrun.
Responsibilities
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks to the standard set;
• To ensure that the assigned steward areas are managed efficiently according to the established concept statement, providing a courteous, professional, efficient and flexible service;
• To develop standard operation procedures which allows the stewarding department to operate at an acceptable cost and ensures that the monthly forecasted cost are achieved;
• To be demanding and critical when it comes to operation standards;
• To implement a flexible scheduling based on business patterns;
• To ensure an effective payroll control through a flexible work force, maximize utilization of part time employees and close cooperation with other stewarding areas;
• To identify training needs and plan training programs for the employees.
Requirements
• Minimum 3 years’ relevant experience in stewarding with 2 years at the managerial level, preferable in hospitality;
• Good in management, leadership and inter personnel skills;
• Strong sense of responsibility, self-motivated and able to work independently under pressure;
• Good command of both written and spoken English and Chinese.
工作职责
提供优质的餐饮服务给客人
工作要求
1. 至少有两至三年或以上的餐饮服务工作经验
2. 有责任心、热诚
3. 操流利广东话，懂英文及国语会话
Responsibilities
• Fully responsible for short & long term strategies to meet the sales goals and revenue of business development and MICE;
• To prospect and implement action plans set forth in the MICE Sales Strategic Plan to secure new and repeat business for Macau Tower;
• To generate new business with creative campaigns, telemarketing and other methods actively to ensure maximum revenue potential and Macau Tower events that will lead to visitations;
• To provide best customer service to the clients with the team and increase customer loyalty and partnerships by cultivating long term relationships;
• To understand, evaluate and analyze the industry and competitors with latest market conditions & economic trends. Provide feedback and advice to the General Manager – Commercial and determine best pricing strategy, marketing plans and identify business opportunities;
• To prepare, implement, compile data for the strategic plan and proposals, sales budget & annual goals, monthly reports & forecasts and other reports as directed/required;
• To monitor day to day activities & sales efforts of direct reports and teammates with specific responsibility for directing sales;
• To evaluate and attend/assign attendant to major trade/travel functions and business sales trips, to generate a healthy ROI and growth of client database in potential market areas;
• To develop concept presentations for new products, events and services including the budgeting, promotions of the events and getting annual calendar prepared;
• To maintain and promote a team work environment with effective and clear communication amongst co-workers;
• To work with Group Marketing and Corporate Communication for effective marketing and promotion activities.
Requirements
• Bachelor degree in Events, Tourism or Exhibition Management;
• At least 10 years’ experience at managerial level in sales of hospitality/MICE related industry with good track record of achieving goals;
• Self-motivated with strong time and leadership management skills, keen abilities to set and achieve priorities;
• Strong problem-solving skills, ability to effectively manage multiple tasks simultaneously, delegate effectively, ability to remain positive and constructive under stress;
• Knowledge of business and management principles involved in strategic planning, leadership technique, effective production methods, and coordination of people and resources;
• Skilled in monitoring the performance of others or organizations to make improvements or take corrective action;
• Good at computer skills and software, including Microsoft Word and Excel; Sales Force knowledge a plus;
• Fluent in written and spoken English, Cantonese and Mandarin.
Responsibilities
• Developing and implementing a strategic plan that aligns with the organization’s mission and goals, and ensures that the organization is well-positioned to achieve its objectives;
• Overseeing the organization’s finances, including budgeting, forecasting, and financial reporting;
• Ensuring that the organization is operating within its budget and that financial resources are being used effectively and efficiently;
• Staff management: recruitment, hiring and managing staff, ensuring that they have the skills and resources they need to be successful, and providing regular feedback and coaching to help them grow and develop;
• Building and maintaining strong relationships with the organization’s board of directors, ensuring that they are well-informed about the organization’s activities and progress, and working closely with them to provide governance and oversight.
Requirements
• Bachelor or master’s degree in relevant field such as business administration, non-profit management, or event management;
• Minimum 5-10 years of experience in a leadership role in a non-profit organization;
• Strong financial management skills, including budgeting, forecasting and financial;
• Strong leadership skills, including the ability to motivate and inspire staff;
• Excellent communication skills, both of written and verbal, and the ability to effectively communicate the organization’s mission, goals, and activities to a wide range of audiences.
工作职责
1. 为宾客提供优质的餐饮服务
2. 以热诚及有礼的态度接待宾客并端送食物及饮品
工作要求
1. 至少一年餐饮工作经验(具有宴会餐饮经验者优先考虑)
2. 有团队合作精神及对客户服务工作有热诚
3. 能同时处理多样工作，主动及能独立工作
4. 能操流利广东话或普通话
我们为雇员提供长远的事业发展、具优厚的薪酬及完善的福利。请将履历连同近照及要求待遇，透过以下方式提交至：
人力资源部
邮寄：澳门观光塔前地，澳门旅游塔会展娱乐中心，集团人力资源部
电话：(853) 2896 8963
电邮：recruitmacau@shuntakgroup.com
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