Terms & Conditions

The following terms and conditions apply to all ticket sales on Macau Tower's website (www.macautower.com.mo), including tickets for the Observation Deck, Restaurants, or any events at Macau Tower.

Terms of Purchase

  • Once purchased, tickets cannot be exchanged, transferred, refunded, or returned for cash or any other products or services.

Ticket Validity

  • Tickets must be used on the selected date.

Ticket Redemption

  • Once the payment is confirmed, you will receive a confirmation email within 24 hours after order submission. Please make sure you provide us with the correct contact details.
  • Please present the valid confirmation email at the designated location for ticket redemption.

Extreme Weather

  • In case of the hoisting of typhoon signal no. 8 or above, Macau Tower may be closed with or without prior notice to the public. Macau Tower may, at its sole discretion, change the validity date of the ticket to an alternative date or refund the price of the ticket to you.

Children Visit

  • Any child aged under 11 must be accompanied by an adult (aged 18 or above) with a valid ticket upon admission.
  • Any children under 18 cannot redeem alcoholic beverages.
  • Childs under 3 years old are free of charge.

Refusal of Admission

  • Macau Tower reserves the right at any time to refuse and/or terminate any visits to Macau Tower without refund or compensation
    • if the visitor violates or fails to comply with the Macau Tower Rules and Regulations; or
    • if the visitor performs unsafe, illegal, or offensive behaviour that affects other guests or his/her own; or
    • to ensure safety, security, or order; or
    • if Macau Tower considers that the circumstances so require.

General Terms

  • Macau Tower reserves the right of final decisions in case of any dispute.
  • Macau Tower reserves the right to amend these terms and conditions at any time without any prior notice.

The following terms and conditions apply to all merchandise sales on Macau Tower's website (www.macautower.com.mo), including orders for goods and food.

Terms of Purchase

  • Orders should be placed by a specified time with full payment settled prior to the selected pickup date.
  • Upon confirmation, there will be no cancellation or amendment.
  • Orders cannot be exchanged, transferred, refunded, or returned for cash or any other products or services.

Product Redemption

  • Once the payment is confirmed, you will receive a confirmation email within 24 hours after order submission. Please make sure you provide us with the correct contact details.
  • Please present the valid confirmation email at the designated location for pick-up.
  • Orders must be picked up on the selected date.

Extreme Weather

  • In case of the hoisting of typhoon signal no. 8 or above, Macau Tower may be closed with or without prior notice to the public. Macau Tower may, at its sole discretion, change the pick-up date of the order to an alternative date or refund the price of the order to you.

General Terms

  • Macau Tower reserves the right of final decisions in case of any dispute.
  • Macau Tower reserves the right to amend these terms and conditions or to suspend or terminate the offer at any time without any prior notice.

Information contained in this website is prepared by the Macau Tower Convention & Entertainment Centre (the “Macau Tower”) for general information purpose only. Unless the context indicates otherwise, “we”, “us”, “our” refers to the Macau Tower, its holding companies, subsidiaries and/or affiliates.

Website Agreement

Your access to and use of this website (the “Site”) is conditional on your acceptance, without modification, of the terms, conditions and notices contained herein. By using and accessing this Site, you agree and accept all terms and conditions contained herein and shall constitute the user agreement for use of this Site.

Personal and Non-Commercial Use

Information contained in this Site is for personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, re-post, publish, license, create derivative works from, transfer, incorporate or otherwise use information contained in this Site or sell or deal with any information products or services obtained from this Site otherwise than for personal and non-commercial purpose.

No Unlawful or Prohibited Use

As a condition to your use of this Site, you should not use the Site for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use this Site in any manner which could damage, disable, overburden, or impair functions and operation of this Site or otherwise affect or interfere with any other party’s use and enjoyment of this Site. You may not attempt to gain unauthorized access to this Site, other accounts, computer systems or networks connected to this Site, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site.

Modification of Terms of Use

Macau Tower reserves the right to update and/or change the terms, conditions and notices under which this Site and its services are offered without further notice. These terms and conditions shall apply in full force and effect to your use of this Site.

Disclaimer

Macau Tower may update the contents of and information contained in this Site from time to time without advance or further notice. No guarantee, warranty or representation, whether express or implied, as to the completeness, accuracy, timeliness, merchantability or fitness for a particular purpose is made of any information contained or services or products made available through this Site. In no event shall Macau Tower, our directors, officers, employees, agents, contractors and/or related entities be liable for any losses or damages, whether direct or indirect, punitive, incidental, special or consequential or any liabilities whatsoever arising out or in any way connected with the use or performance of this Site, the delay or inability to access or use this Site, the provision of or failure to provide services, whether based on contract, tort, strict liability or otherwise.

Third Party Websites

This Site may include links to websites of third parties, Macau Tower, our directors, officers, employees, agents, contractors and/or related entities do not indicate, expressly or impliedly, any endorsement, approval, recommendation or preference of those third parties or any of the services or products they provide and take no responsibility or liability for any losses or damages of whatever kind or nature caused by the access to or use or, or inability to access to or use of, the websites or pages linked to this Site. Access to and use of such other websites or resources is entirely at your own risk and subject to any terms and conditions that may be applicable to such access or use. Unless otherwise expressly specified, we have no relationship with the owners and operators of those third parties. Macau Tower, our directors, officers, employees, agents, contractors and/or related entities are not responsible for the completeness, accuracy, timeliness or legitimacy of information contained in the third parties’ website.